Fax Software

Community Forums

#8414

admin
Keymaster

many possible reasons for this problem, here are 3 items you can check:

1. update modem driver for your operating system. Install the latest for the modem. You can get the driver from the manufacturer of the modem

2. rebuild the send/receive logs using the rebuild.bat tool found in the WinFax folder
(see troubleshooting steps for WinFax in the top links of the forum)

3. ensure power saving features such as screen saver, hard drive power down, etc. are turned off in Windows and in your computers bios.