Fax Software

Community Forums

#8420

JohnD
Participant

Do you have any other fax machine or all-in-one fax printer connected to this same phone line?

If so, you have a few options:

1) disconnect the phoneline from the other fax machine / or device, so the fax modem used for WinFax is the only device answering faxes.

or

2) on the other fax device, have it only answer as fax only (see your device manual) and after a specific amount of rings that is a greater # of rings already configured for WinFax. (This is useful if you still want to receive faxes on another device when WinFax is turned off)