Fax Software

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is WinFax setup to use WinFax dialing or Windows dialing? (Advanced in dialing setup)
Do you have your local area code and phone number listed in the Dialing Setup?
What location is listed for the credit card you are using?
When you right-click the controller, and select Locations, what location is listed here? It must be the same location as you setup for the credit card dialing.