Fax Software

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#8447

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Keymaster

– OS updates such as a Service Pack or Hot Fixes
– Startup programs in Windows have changed or different applications using more processor time active at the time the fax is being transmitted.
– Antivirus / screen savers activated
(all the above usually occurs with software based modems, which when under a heavier load, will not perform reliabily.)

other possible reasons:
– line noise on the phone line (DSL internet on the same phone line?)
– problems with the fax modem and connecting to the remote device. (incompatibility issue)

since there are so many variables, it is very difficult to determine the exact cause of the problem.