Fax Software

Community Forums

#8463

JohnD
Participant

This could be caused by several problems,
-you could have another device using the fax modem when Windows boots up, such as Microsoft Fax.
-you installed WinFax as an Adminstrator, but are are using a Limited Account user that cannot modify WinFax HKLM registry settings where WinFax stores all its modem configuration (such as auto-receive)
-there is a problem with the modem configuration in WinFax. Try re-configuring the modem in WinFax by selecting the modem and holding SHIFT and clicking PROPERTIES (under Tools, Program Setup, Modems And Communications Devices.