Fax Software

Community Forums

#8511

JohnD
Participant

The first step is to determine if these faxes are actually dialing out. Send another fax to another location, does it do the same thing? Send one to your cell phone # or to another voice number? does it ring your phone? If not, then there is a possible problem with the fax modem setup. Is it dialing the proper number, including any prefixes, long distance codes etc?

Depending on the version of WinFax you are using, a reinstall requires a uninstall first. which will LOSE some of your customer settings set in the registry. I don’t recommend reinstall unless it is absolutely necessary.