Fax Software

Community Forums



Under Program Setup, Modem and Communications Devices, select the modem, hold the SHIFT key, then click PROPERTIES. WinFax will report the modem is not configured, re-configure it by going through the Wizard setup again. Probably the first time the wizard was run (during the install) it did not find anything on COM3, so it was not added as a port, this is common on software based fax modems)

no, TAPI and COM3 are not the same. Once you reconfigure the modem ,check back in the drop -down list and confirm you have both TAPI (default) and COM3 available as selections. (COM1 may still be listed, but no modem is found there)