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Good to hear you figured out the problem!

In WinFax you can select the com port by clicking on “Modems and communication devices”, click on the Fax Modem in the list, then click Properties. There is an option with a drop-down menu to select TAPI or a direct COM port. The default is always TAPI, but if you have problems with using TAPI you can select COM port. Usually, your modem will be configured as COM3 but you can check exactly which Port its configured to by checking Windows XP Control Panel, Modems.

You might not notice any difference between selecting TAPI and COMx, but if you have Caller ID and your modem supports it, COMx allows you to see Caller ID information in the receive log for received calls. When using TAPI, this information is not shown in the WinFax Logs.