Fax Software

Community Forums

#8654

apb
Member

Thanks for responding again. One of the first things I did was to try to reinstall the driver using the maintenance tool. However, the tool responded with “driver already installed”.

It is not clear to me how to “delete” the driver. For example, I could simply discover where it is kept, and rename it. Or, can it be uninstalled from the windows device driver manager component of computer manager? I can’t recall if I investigated that before. However, that is risky, because installing might later fail and then I will have no faxing at all, as opposed to sometimes blue screens.

However, I think it is very unlikely that the problem is due to corruption of the driver, because the identical symptoms exist on both my laptop and desktop machines, which have very different stuff installed, and are used for different purposes.