Fax Software

Community Forums

#8553

JohnD
Participant

The Motorola SM56 is a HSP (Host Signal Processor) modem, so yes, it is a “Software Modem”.

Try sending a fax and check the error that appears in Send Log when you select the failed fax. It should display the specific error message if the fax failed for any reason.

If it also sends a fax, note the speed. A single page should only take a minute or so, depending on the contents of the fax. If its taking 20-30 minutes, then perhaps you’re sending at the lowest speed of 2400 bps?