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The modem is listed as a Standard 14400 modem. My previous settings (for 10.0 and 10.01) had the modem on COM3 and set as TAPI. I have also tried it set as COM3, but that was worse than having it set as TAPI. The modem was working successfully in Win XP with the earlier versions of WinFax PRO (10.0 and 10.01); I don’t know what changed with 10.03 that it is now acting so persnickety.