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unfortunately, Symantec has removed all documents on WinFax from their servers.
here is some of the information that was included in the symantec document:

Check the system time
This situation may be caused by a difference in the time and date settings between the client and the host. Make sure these settings are as precise as possible on each machine. Certain network operating systems such as Novell NetWare allow for time synchronization on all client computers. Setting this up on your network should resolve the issue.

If the time cannot be synchronized, set the time on the host a few minutes earlier than the time on the clients.

An excellent way to synchronize the time is to execute a NET command on the client. At a DOS prompt, or in the Run box, enter the following command.

As an example:

net time \ /set /yes [Enter]
net time \host_system /set /yes [Enter]

The client’s clock is set to match that of the fax-sharing or message-sharing host. The command can also be included in a batch file in the Windows StartUp group to automatically ensure that all clients are set to the same time as the host.