Fax Software

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try the following:

In WinFax Tools, click on Fix Number Entry Problem button.
Wait a few moments for it to process, and then follow the steps in the dialog box that appears.

Reboot system and try again.

If you continue to experience problems, click on Install & Setup Tools button, then click START WTNSETUP. Go through the setup screen for WinFax.

This should properly configure the Viewer.