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#8728

brantb
Member

Unfortunately, the only thing it points to is FAXMNG32.EXE. The exact wording of the message is as follows: “FAXMNG32.EXE has generated error and will be closed by Windows. You will need to restart the program”. It also indicates that an error log is being created.

In the event logs, there is a corresponding Dr. Watson event with the following details (I’ve snipped it part way down, because it started to reveal more information than I was comfortable with at this point [smile]. If you need the extra details, perhaps I could provide them to you via PM or email – something a little less “public”?)

Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 10/17/2009
Time: 3:28:16 PM
User: N/A
Computer: STATION62
Description:
The application, V:faxmng32.exe, generated an application error The error occurred on 10/17/2009 @ 15:28:16.865 The exception generated was c0000005 at address 78010AEA (memcpy)
Data:
0000: 0d 0a 0d 0a 41 70 70 6c ….Appl
0008: 69 63 61 74 69 6f 6e 20 ication
0010: 65 78 63 65 70 74 69 6f exceptio
0018: 6e 20 6f 63 63 75 72 72 n occurr
0020: 65 64 3a 0d 0a 20 20 20 ed:..
0028: 20 20 20 20 20 41 70 70 App
0030: 3a 20 56 3a 5c 66 61 78 : V:fax
0038: 6d 6e 67 33 32 2e 65 78 mng32.ex
0040: 65 20 28 70 69 64 3d 31 e (pid=1
0048: 30 36 38 29 0d 0a 20 20 068)..
0050: 20 20 20 20 20 20 57 68 Wh
0058: 65 6e 3a 20 31 30 2f 31 en: 10/1
0060: 37 2f 32 30 30 39 20 40 7/2009 @
0068: 20 31 35 3a 32 38 3a 31 15:28:1
0070: 36 2e 38 36 35 0d 0a 20 6.865..
0078: 20 20 20 20 20 20 20 45 E
0080: 78 63 65 70 74 69 6f 6e xception
0088: 20 6e 75 6d 62 65 72 3a number:
0090: 20 63 30 30 30 30 30 30 c000000
0098: 35 20 28 61 63 63 65 73 5 (acces
00a0: 73 20 76 69 6f 6c 61 74 s violat
00a8: 69 6f 6e 29 0d 0a 0d 0a ion)….
00b0: 2a 2d 2d 2d 2d 3e 20 53 *—-> S
00b8: 79 73 74 65 6d 20 49 6e ystem In
00c0: 66 6f 72 6d 61 74 69 6f formatio
00c8: 6e 20 3c 2d 2d 2d 2d 2a n <—-*
00d0: 0d 0a 20 20 20 20 20 20 ..
00d8: 20 20 43 6f 6d 70 75 74 Comput
00e0: 65 72 20 4e 61 6d 65 3a er Name:
00e8: 20 53 54 41 54 49 4f 4e STATION
00f0: 36 32 0d 0a 20 20 20 20 62..
00f8: 20 20 20 20 55 73 65 72 User
0100: 20 4e 61 6d 65 3a 20 62 Name: b
0108: 72 65 6e 64 61 74 0d 0a rendat..
0110: 20 20 20 20 20 20 20 20
0118: 4e 75 6d 62 65 72 20 6f Number o
0120: 66 20 50 72 6f 63 65 73 f Proces
0128: 73 6f 72 73 3a 20 31 0d sors: 1.
0130: 0a 20 20 20 20 20 20 20 .
0138: 20 50 72 6f 63 65 73 73 Process
0140: 6f 72 20 54 79 70 65 3a or Type:
0148: 20 78 38 36 20 46 61 6d x86 Fam
0150: 69 6c 79 20 36 20 4d 6f ily 6 Mo
0158: 64 65 6c 20 36 20 53 74 del 6 St
0160: 65 70 70 69 6e 67 20 32 epping 2
0168: 0d 0a 20 20 20 20 20 20 ..
0170: 20 20 57 69 6e 64 6f 77 Window
0178: 73 20 32 30 30 30 20 56 s 2000 V
0180: 65 72 73 69 6f 6e 3a 20 ersion:
0188: 35 2e 30 0d 0a 20 20 20 5.0..
0190: 20 20 20 20 20 43 75 72 Cur
0198: 72 65 6e 74 20 42 75 69 rent Bui
01a0: 6c 64 3a 20 32 31 39 35 ld: 2195
01a8: 0d 0a 20 20 20 20 20 20 ..
01b0: 20 20 53 65 72 76 69 63 Servic
01b8: 65 20 50 61 63 6b 3a 20 e Pack:
01c0: 34 0d 0a 20 20 20 20 20 4..
01c8: 20 20 20 43 75 72 72 65 Curre
01d0: 6e 74 20 54 79 70 65 3a nt Type:
01d8: 20 55 6e 69 70 72 6f 63 Uniproc
01e0: 65 73 73 6f 72 20 46 72 essor Fr
01e8: 65 65 0d 0a 20 20 20 20 ee..

One thing I can tell you – the error code itself and the memory location appear to be very consistent – the only thing that seems to change from one even to the next, is the time stamp.

I hope that provides you with a bit more insight.

Brant