Fax Software

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I could always receive fax from that test number. 2 weeks ago it stoped receiving from faxes that always did from same fax machines(more than just one fax machine) before. right now it may receive 2 or 3 times in a row then it doesnt for awhile. it has a hard time going into training after answering call. once I see training(communicating with other fax) I can relax. right now about 75 percent of all fax machines winfax will not train and receive fax.