Fax Software

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Missing thumbnails or old received faxes dont show but will reappear if you click another folder then click back to folder then you see them. this is not first time happened. A First time yestaurday I received winfax warning to disable winfax NT service. when I go to do it it was disabled. computer friend say reboot it first. in short I rebooted then started NT service then disabled and stoped it followed by reconfigured modem settings and rebooted system again. Thumbnails appear showing now. NT warning has not shown back yet. The Number of rings to answer yestaurday changed on its own as well. I am confused why winfax just change its settings on its own.