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Since you say using XP machine you tried the log file structure and could not reproduce any problem with missing log entries I want to copy you. I haved backed up the winfax folder on usb thumdrive following your instructions from my windows 2000. Also winfax tools 129 onto usb thumbdrive. I am able to buy XP Computer its a HP Pentium 4 with Service Pack 3(Internal fax modum) with all windows updates. In Winfax tools 129 when clicking fix entry problem it says for use with XP SERVICE PACK 2 OR 3. With winfax tools 129 help what instruction step by step for installing winfax folder from thumbdrive onto XP Service pack 3?