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This is not a received fax, it is a downloaded message that is coming from Symantec’s LiveUpdate servers. It does not get delivered via the fax line

If you’re getting this message every 30 minutes, you’ve set Symantec LiveUpdate to update every 30 minutes. I’d suggest contacting Symantec and asking them why LiveUpdate is failing, or turn off automatic updating, or remove (uninstall) LiveUpdate if you don’t use it for any other Symantec product.

You can also make sure you have the latest version of LiveUpdate installed by running the tools mentioned at Symantec’s Web site