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just got this alittle late but what I did was remove the data file from winfax then copied data file from thumbdrive to winfax file and problem solved. then I deleted the extra symantec and winfax file that I had previously copied from thumbdrive to same files. As a finishing touch I rebuilt phonebooks and logs with winfax tool. I do wish I would have backed up phonelogs first before remove and replaceing data file, being human I forgot. All data appears fully restored now from when I backed it up.