Fax Software

Community Forums



This error indicates a problem printing to a specifc driver.

Do you have two WinFax Printers installed? Check in your Control Panel, Printers. You should see WinFax (Photo Quality) and WinFax. If you only see “WinFax (Photo Quality)” this means you are missing one of the WinFax printer drivers. The add-in that comes with the standard WinFax installation does not support the WinFax (Photo Quality) printer driver. The GetFaxing.com add-in for Word will support both drivers (See http://www.getfaxing.com/products.htm )

To fix this, download and run WinFax Tools, update to the latest version (if required) and then click on Install & Setup Tools, click Install Printer Driver.

This should install the standard WinFax Printer driver for you.