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I can’t say for sure if there are a lot of “changes of mind” that might account for extra reports being added to a given Send job, but your explanation makes general sense, and it’s very heartening to know that something like what we’re seeing has been seen before. The thumbnail preview sounds like exactly the thing we need to train people to check *before* they press Send.

Is there any way to clear out the extraneous unsent documents that are floating around looking for a likely job to attach themselves to?

Many Thanks for your help.