Fax Software

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#9130

admin
Keymaster

Are you attempting to perform a rebuild using Symdiag? You can skip Symdiag and start the rebuild process manually, follow these steps:

http://service1.symantec.com/support/faxprod.nsf/docid/2000031014390704

make sure you shut down WinFax Controller, WinFax Message Manager and the WinFax Service (if it is active) first before attempting to rebuild the logs. Failure to do this could prevent the rebuild from working, or worse, cause a corruption in the send/receive logs.

WinFax Tools also has the ability to perform a rebuild under “Logs & Phonebooks”. It takes care of shutting down the service, and WinFax for you before it attempts the rebuild.