Fax Software

Community Forums

#9002

J-S-SCH
Member

@Moderator wrote:

I have updated to your account for premium forum access.
What you should try is as follows:
1. download WinFax Tools, use your user name and password that was given to you when you signed up. The user name will start with “pp”
2. in WInFax Tools, click on No Pages Fix and click Yes to all the prompts that are displayed.

If that does not fix the problem, then post a new message with a description of the exact steps you are performing and what error is presented (if any) by WinFax.

Thanks for advice. When I run (or save) “winfax tools” and when I choose “No Page Fix”, I have to put in my user name and password; however, the system doesn’t accept them. What do I do now ?
Thanks for your help,
JSS