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This topic contains 5 replies, has 0 voices, and was last updated by  lakshi 6 years, 10 months ago.

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  • #4134

    lakshi
    Member

    Hello, i was using winfax without any problems since 2 months now suddenly all my contacts disapeared and i cannot send any fax….someone please tell me how to recover all my contacts?
    By the way, when i go to c:Programfilessymantecwinfaxdata i can see 12 files that start with MY-PH-BK

    #9379

    lakshi
    Member

    When i go to logs(Outbox) all the contacts are there but when i click on send and go to ‘Winfax Pro Send’ section i dont see any contacts under Name|Company section….help

    #9380

    admin
    Keymaster

    Logs, Outbox only shows the outbox with pending faxes that are waiting to be sent, you should not see contacts here.

    #9381

    lakshi
    Member

    I need to send faxes to multiple parties, how do i do that if i dont see any contacts in ‘Winfax Pro Send’ section?

    #9382

    admin
    Keymaster

    @lakshi wrote:

    I need to send faxes to multiple parties, how do i do that if i dont see any contacts in ‘Winfax Pro Send’ section?

    you won’t be able to if they do not appear here, but you mentioned they appear in the “Outbox” ? do you mean they appear in the Phonebook? but do not appear when you try to send a fax (in the Send fax window?)

    #9383

    lakshi
    Member

    Problem solved, imported phonebook…thanks anyway

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