[Anonymous]

Pro 10.03 all the windows XP Pro upgrades. Robotics V.92 internal modem. Auto Answer will not remain checked on. I have checked the modem in hyperterm and set S0=2 and called the number it works fine. I uninstalled WinFax and installed MSFax, every thing works fine, I can send and auto receive. The Delrina has been removed from the registry and all references to Symantec and WinFax removed from the computer. The modem un-installed and the computer restarted. WinFax.03 installed fresh. Still no auto answer. Installed 10.04 still no auto-answer. Any ideas?

Thanks Bob

[Administrator]

what happens when you turn auto receive on? does it turn off , or does it remain on until you exit WinFax and when you restart it is off again?

what are the settings under Receive setup? is there a check for automatic receive? what are the # of rings listed?

[Anonymous]

It never turns on, even though it is checked. When I exit the maintenance and go back in, it is off. There is a check for auto receive and the number rings is 2, changed from 4 at default. It remains 2 but auto answer does not.

It will not send either even thought in test the com ports it finds the modem on com6 ok.

[Administrator]

is WinFax configured to use TAPI port , or the COM port?

[Anonymous]

Tried both, neither worked.

[Administrator]

try running wtnsetup.exe in the WinFax directory to configure WinFax

[Anonymous]

Cleaned off WinFax 10.03 again for the umpteenth time. Installed 10.02 and strangely it works.

[Author]

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