Fax Software

Community Forums

This topic contains 1 reply, has 0 voices, and was last updated by  admin 9 years, 1 month ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #4041

    jfreeman
    Member

    I’m using WinFax 10.04 in a network configuration. Suddenly, one workstation client showed three messages in the Wastebasket folder that appear to have been messages previously sent but failed (red X), possibly five months ago. There is no date but all three have 12:00AM listed as the time sent. When I attempt to delete them I receive a WinFax error “The following occurred when attempting to move a message, “Call Failed”, A message cannot be moved to the same folder”. I can move them to another folder (Send or Receive) but still cannot delete them. Any ideas how to delete these messages and what may have caused the problem. When I look through the logs on the host I cannot find these messages and they may have already been deleted if they had failed.

    #8903

    admin
    Keymaster

    these are corrupt entries in the database, I suggest rebuilding the database.

    If that does not work, you can try creating a new message store, then move these entries to that newly created message store. Once moved, you can delete the entire message store.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.