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  • #4139

    Lore9510
    Member

    Out of nowhere our Winfax has suddenly decided to pop up this message when attempting to receive a fax,
    “cannot open the data file incorrect name or..”
    We are using Winfax Pro v10.03, modem is GEN 56K HCF data fax modem TAPI.
    This is a high traffic fax in a Dr’s office and desperately needed and I cannot figure out what has suddenly caused this nor how to fix it. Can you help me?

    It will attempt to receive for a few second then suddenly that error message pops up.

    #9401

    admin
    Keymaster

    its possible the receive log is full, or there is a problem with the log database.

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