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  • #2993
    ringadeal
    Member

    When I print a document from any application, the send dialogue opens but the document does not transfer. This makes be believe it is a driver issue. I have reinstalled Winfax, and even a different version but the problem persists. OS is Windows XP Pro. I then tried to follow Symantec’s kb article of manually uninstalling the remaining registry entries after uninstalling the app, but again to no avail. I’ve also successfully reinstalled the drivers using winfax maintenance utility.

    #5470
    Administrator
    Keymaster

    Have you tried the following instructions

    http://service1.symantec.com/SUPPORT….ocument

    Premium Members also have access to our WinFaxTools software which can resolve this issue
    http://www.getfaxing.com/downloads/index.php

    Edited By Moderator on 1207765462

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