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Home » Topics » WinFax Support Forums » WinFax Installation and setup » corrupt print driver – send dialogue opens but not the doc
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When I print a document from any application, the send dialogue opens but the document does not transfer. This makes be believe it is a driver issue. I have reinstalled Winfax, and even a different version but the problem persists. OS is Windows XP Pro. I then tried to follow Symantec’s kb article of manually uninstalling the remaining registry entries after uninstalling the app, but again to no avail. I’ve also successfully reinstalled the drivers using winfax maintenance utility.
Have you tried the following instructions
http://service1.symantec.com/SUPPORT….ocument
Premium Members also have access to our WinFaxTools software which can resolve this issue
http://www.getfaxing.com/downloads/index.php
Edited By Moderator on 1207765462
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