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Home » Topics » WinFax Support Forums » WinFax Send and Receive Issues » Duplicate, triplicate faxes – Winfax sending in error
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Sometimes the progam sends out the same fax to the same number over and over and over although I have the retry set at 1. It appears to happen when the modem rate is low (7200 and below). People getting the fax are EXTREMELY irritated.
1. Is there a way to stop this duplicate faxes
2. Is there a way to automatically disconnect the fax going to a machine with a low recieve rate?
There are a few options…
Turn off ECM mode in WinFax
Switch modem to CLASS 2 or 2.0 (if your modem supports it) — this also eliminates ECM mode since it is only available to CLASS 1 modems.
Switch modem to another brand.
Change initialization string to one recommended by the modem manufacturer or Symantec.
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