[Betto]

Hi again.
I’m here with another problem: a long long time ago my pc, fax server, found errors in message database and asked me to repair.
After repairing a folder named “Lost & found” was created and inside there were the messages you see in the pic

No date, no phone number and no image. They are fake messages. But if I delete them the Message Manager starts having strange behavior: the message list, the real one, becomes empty, even if it is not. If I change the message sorting the real messages appears again….

Have you any idea? Where is the error? Is it fixable?

Thank you

[JohnD]

Rebuild Logs & Phonebooks option in WinFax Tools.
http://www.getfaxing.com/winfax/2009/07/09/how-to-repair-logs-or-phonebooks-in-winfax-using-winfax-tools/

or you can follow these steps from Symantec
http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2000031014390704

[Betto]

Hi.
Tried rebuild.bat but had no change.
Deleted fake messages and tried optimize.bat ned this is the log:

Beginning of WinFax PRO 7.x/8.x/9.x/10.0 Database Dump.

---

D:ProgrammiWinFaxDatiStato Optimization [13/11/2009 – 14:05:41]

---

Copiatura dei file di database nella directory di backup in corso
D:ProgrammiWinFaxDati747DB.BAK

ERROR–Ottimizzazione del database non riuscita.

Errore durante l’ottimizzazione del database
D:ProgrammiWinFaxDatiStato

Il database originale non è stato modificato.

*****************************************************
** WinFax PRO 7.x/8.x/9.x/10.0 Database Optimization Failed **
*****************************************************

🙁

[JohnD]

If this fails, then the default data “Messaggi” folder is corrupt and is beyond repair. The default folder “Messaggi” should not be used for long term storage of your faxes, and you should move your data to a new message store.

[Author]

Posts