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Home » Topics » WinFax Support Forums » WinFax Send and Receive Issues » fax recieved incomplete – reciepient only recieves top portion
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I have winfax 10.03. I have had sporadic problems with only the top portion of each page being recieved. Up until now, resending the fax was a solution. But today I cannot send even one page and have it fully recieved.
M Pothier
Problems sending or receiving usually are due to problems on the phone line (like line noise due to a DSL connection without using a filter, or VoIP line) or an incorrect setting in the WinFax Setup.
Here are a few items you can check but I cannot offer specific suggestions without specific fax modem setup information from WinFax.
http://service1.symantec.com/SUPPORT….ocument
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