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I had a fax come through yesterday that didn’t finish. I now have the fax stuck in my receive box (there’s a little lightning bolt next to it) and WinFax freezes up whenever I try to open it. I tried rebuilding the logs and phonebook to no avail. Any suggestions?
its likely that fax is corrupted , I would suggest trying to delete it by “dragging & dropping” it into the Wastebasket folder.
If WinFax crashes when you click on it, then you will need to run WinFax Tools, and click on “Set Default View” option. This will turn off the preview of faxes in your logs. Sometimes if a fax is corrupt, just attempting to display a thumbnail or preview of a fax will cause WinFax to crash.
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