Fax Software

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This topic contains 3 replies, has 0 voices, and was last updated by  JohnD 12 years, 6 months ago.

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  • #3822

    Wild Will
    Member

    Winfax 10.03 freezes when receiving faxes. It may work fine for a day or two and than it will freeze on nearly every fax the next day. This can occur anytime day or night. Ctrl/alt/del lists it as unresponsive and will close receiving screen. Restarint computer works the best to get receiving going again. Windows XP SP2. Modem BCM V.92 56k. Initialize at 19200 bps. Class 1. Initialization string: AT&F&D2&C1&K3S7=55

    #8095

    Anonymous
    Member

    problems like this can be related to any number of items, the first item is the modem drivers and I would suggest ensuring you have the latest drivers installed. ModemSite.com has information on this type of modem, using the Broadcom chipset.

    http://www.modemsite.com/56k/bcm.asp

    This site has links to drivers which you may want to try if this is the modem you have installed on your PC.

    I should also mention that “software driven” modems are the least reliable type of fax modem for use with WinFax PRO (and many other fax programs). They can cause lock ups like you mention because they are software driven. Software driven modems are low cost solutions that many bundled manufacturers (Dell, Gateway) will supply with their computer systems.

    Edited By Moderator on 1166234495

    #8096

    Wild Will
    Member

    Where can I buy a reliablle modem?

    #8097

    JohnD
    Participant

    Might sound silly, but a 7-10 year old external 56K/33.3K or 28.8K fax modem works the best with WinFax PRO. Class 1 or Class 2.0. Hayes, Supra, some U.S. Robotics models. Rockwell chipset is usually reliable.

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