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This topic contains 6 replies, has 0 voices, and was last updated by  JohnD 8 years, 7 months ago.

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  • #4020

    dsmroy1
    Member

    I have tried to uninstall winfax pro 10.02 with control panel – add/ remove – program in xp with service pack 3 installed.
    I have norton 360 installed and it developed a problem and I need to uninstall/ install norton 360. The norton uninstall says I have to remove winfax pro first. I tried winfax uninstall and it did not work. I tried the add/remove program and it says can not find winfaxWFXUNIST.ISU.
    Norton file removal tool says I have to uninstall winfax pro.
    Nothing seems to work here.
    I subscribed to Winfax tools but find no info for removing winfax pro.
    Can someone help please. I am going in circles on the laptop with winfax pro installed.

    Thanks
    Roy

    #8864

    JohnD
    Participant
    #8865

    dsmroy1
    Member

    John D Thanks for the help with winfax removal. I downloaded WinFax Clean as recomended and ran it on the laptop. It worked great. I got rid of the installed winfax 10 files and was able to reload Norton 360 and clean up the laptop. Nothing else I tried helped but Winfax Clean deleated all traces of Winfax.I will reload Winfax 10 again, now that I know how to remove it if it causes trouble in the future. I appreciate your help.
    Thanks
    Roy

    #8866

    admin
    Keymaster

    Glad to hear that worked out for you. Thank you for your subscription to the forums.

    #8867

    whitesmile
    Member

    I had/have the same problem. the WinFaxClean did not do anything for me. I am unable to uninstall or reinstall and cannot use at all at this point!

    #8868

    whitesmile
    Member

    I had/have the same problem. the WinFaxClean did not do anything for me. I am unable to uninstall or reinstall and cannot use at all at this point! Actually the version I was using is 10.0.

    #8869

    JohnD
    Participant

    @whitesmile wrote:

    I had/have the same problem. the WinFaxClean did not do anything for me. I am unable to uninstall or reinstall and cannot use at all at this point! Actually the version I was using is 10.0.

    Try the suggestions in my reply to you in this thread
    viewtopic.php?f=24&t=607

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