[P.O. Box]

First of all let me tell you that I write from Italy with an Italian version of winfax so I do not know the terms used for the different sections of the software. Sorry if something sounds odd…
I added a new HD and I am installing again all my software taking data from the old disk. With Winfax it has been a problem to recover data from the .wfa backup because after importing, Winfax 10.02 changed into Basic instead of Pro and many functions were greyed out. :angry: Isn’t that wierd? It happened…
I tried uninstalling and reinstalling several times (because as you know I could not install over it) but whenever importing the .wfa file winfaxPro changed into a …Basic version! 🙁 I also uninstalled and installed version 10.03 with no success. So I gave up and decided to replace the data folder created by 10.03 with the old one taken from 10.02

Now I cannot view any page of my faxes in the sent or received folders, for some I only see the first page. I tried the maintanance applets, I tried to import logs….nothing! :angry:

So I tried something more…manual 😎
I checked the properties for each file in the fax logs in the manager and I learned that all fax pages point to files named like 2736458.fxr or 1238988.fxd…So I opened each file to see to which fax page it corresponded, I deleted all faxes that were not so important to waste so much time on them and for the remaining I checked to which number of fxd or fxr the missing page in the winfax window pointed and I manually changed each file name according to what winfax expected to find, so that the winfax viewer could locate it. It worked for the majority of them.

Now the problem is that some fax pages pointed to the same file and I cannot do much because I don’t know how to tell winfax to point to a different file name. So all fax received point to 123456.fxr when I have many other (and correct) .fxr I don’t know how to link… Where should I look at?

P.S.: Ooops, have I been clear?!! 🙁

[JohnD]

Try again and import your original wfa files.
When Basic Edition appears, then you’ll need to run the Wtnsetup.exe program and reconfigure WinFax.

Run Wtnsetup.exe

Exit all open programs and stop the WinFax PRO service if running Windows NT or 2000.
Click Start, point to Find and choose Files or Folders. The Find dialog box appears.
Select the drive on which you installed WinFax PRO from the Look In drop-down list.
In the Named field, type wtnsetup.exe and click Find Now.
Windows will find and display all files matching your search criteria in the lower half of the Find dialog box.
Double-click the Wtnsetup.exe file and follow the prompts through reconfiguring WinFax PRO.
Reboot the system for the changes to take effect.
Restart WinFax PRO.

[P.O. Box]

🙁 Too late.
After all those attempts I deleted the wfa and I don’t think I can make a backup out of the old data folder…(also because the new disk is now F: and it is where I have winfax, while the old location was C:)

There is any way I can link all those orphan files to the log manually? After all it is now for ten faxes properly listed but with the wrong pages in the viewer, i. e. for all my rcvd faxes I see the same page.
If I can change that by manually setting the right location it is solved :p

[JohnD]

Well, not having a backup makes things a little difficult.

if you look at any WinFax Receive log entry, receive log properties, you’ll see the associated files for that log entry. Like a 3 page received fax may look like, 0123001.fxr, 0123002.fxr, 0123003.fxr etc. Fax received files are always in the xxxxppp.fxr format x=number/letter p=page #

You need to rename the FXR files so they match the log entries. Of course you need to actually view the fax image first to determine what fax image files should be named.

In the send log, entries may look like 234001.fxd, 234002.fxd, 234003.fxd. If you included a WinFax generated cover page, then Cover Page data files with .CVR extension also are used and contain the text you may have included on a sent cover page, plus the path of the cover page (.CVP) file you sent. If you used the quick cover page, no .CVP path is included, but the text will appear in this file.

This is a a Long and tedious task if you have many faxes.

.FXR = Fax Received
.FXD = Fax Sent
.CVR = Cover Page data file, which contains the cover page used/path filename and the cover page text.
.FXS = Fax Attachment

Edited By JohnD on 1169130452

[P.O. Box]

Thanks for all your explanations, I do appreciate your taking your time to help me. I am saving this message for future reference.

…a 3 page received fax may look like, 0123001.fxr, 0123002.fxr, 0123003.fxr etc.

Yes, I had learned that, in fact I have renamed already whatever I could, visualizing the right pages, more or less. But the problem is with the received faxes: example…fax number 1 has three pages with 0123001.fxr, 0123002.fxr, 0123003.fxr, fax number 2 has 1 page with 0123001.fxr, and fax number 3 that has two pages points to 0123001.fxr, 0123002.fxr 🙁 Got the situation? Same files and I see always only the same first page 0123001.fxr, not even , 0123002.fxr or 0123003.fxr

You need to rename the FXR files so they match the log entries.

No, I need to do the opposite. I need to rename the log entries so that they match the FXR files. I cannot rename according to the log because I would have many FXR’s with the same name.

This is a a Long and tedious task if you have many faxes

Don’t remind me, I have been doing it… :angry:

[Anonymous]

I’m lost here, are you saying that your logs all point to the same fax files?

WinFax uses an algorithm so different faxes never, ever have the same filename. They are not sequential either, so if you receive a 2 page fax now, the filename may be 6578001.fxr, 6578002.fxr. If you receive another 2 page fax, it won’t ever have the same filename (and it won’t likely be similar like 6579001.fxr, 6579002.fxr) but probably 2365001.fxr, 2365002.fxr etc. even if the fax was received immediately after the first one.

You might have duplicate fax logs, and that is why they are displaying the same filenames?

[P.O. Box]

Quote:
if you look at any WinFax Receive log entry, receive log properties, you’ll see the associated files for that log entry. Like a 3 page received fax may look like, 0123001.fxr, 0123002.fxr, 0123003.fxr etc. Fax received files are always in the xxxxppp.fxr format x=number/letter p=page #

Now I look at the properties for the first fax on the list (and in the window below I visualize page A) and I read 1234001.fxr.

I look at the properties for the second fax on the list (and in the window below I visualize page A again) and I read 1234001.fxr.

I look at the properties for the third fax on the list (and in the window below I visualize ALWAYS page A) and I read 1234001.fxr.

Because for some reason, after moving the folders from the old installation into the new installation folder, I managed to fix everything, by changing whatever I thought I had logically to change, also within the files if needed, and everything is working except for this strange logging of the received fax. Because I don’t know where to change it.

In the same DATA forder I have many FXR files (those that I wanted to keep) all with different xxxxppp.fxr names, and those are the fax pages that do correspond to the faxes I see listed by Sender, Date etc in the upper right window of the RCVD log. (I opened them and I saw they were) but it is like having a DVD menu with titles but whatever you click you always see the same chapter, because all titles point to the same chapter, although all the other chapters ARE in the DVD…
It should be clear now… :;):

[Anonymous]

Can you post a copy of your STATUS3.WFX file here? I would like to see what it contains, because what you describe should indicate multiple copies of the same fax file listed in this STATUS3.WFX file. I believe this is the file the tells the log what faxes to display for a specific log entry.

This is what an example STATUS3.WFX file (with the blank spaces) would look like:

ÿÿÿÿ    

  ,

 	    «j                                                                                                                                                                                                                                                                                    	    

      0475000.CVR  

      0591000.CVR  

      0753001.WAV  

      0BGR001.WAV  

      0CRM001.WAV  

      0DNQ001.WAV  

      0FKD001.WAV  

      0FSQ001.WAV  

      0GBQ001.WAV  

      0HPH001.WAV  

      0HYN001.WAV  

      0JFP001.WAV  

      0JPC001.WAV  

      0LCC001.WAV      

      2BBJ001.WAV  

      2FXG001.WAV  

      2LDF001.WAV  

      2MCK001.WAV  

      3284001.WAV  

      4581001.WAV  

      4681001.WAV  

      4809001.WAV  

      4901001.WAV  

      4947001.WAV  

      5228001.WAV  

      5248001.WAV  

      5409001.WAV  

      5449000.CVR  

 

  	   0GDM001.WAV  

     0LCV001.WAV  

      1DCP001.WAV  

     1MBH002.FXR  

     1SNT001.WAV  

 

  2144001.WAV  

     5463001.WAV  

 

  7518001.WAV                                                                                                                                    

      0LJJ001.WAV  

      0LMC001.WAV  

      0PRG001.WAV  

      0VHF001.WAV  

      0XJP001.WAV  

      0XLF001.WAV  

      0YCY001.WAV  

      0YVK001.WAV  

      0ZTM001.WAV  

      1074001.WAV  

      1862001.WAV  

      1BKW001.WAV  

      1BTH001.WAV  

      1CQD001.WAV      

      1DHH001.WAV  

      1DVM001.WAV  

      1DYZ001.WAV  

      1FXN001.WAV  

      1GRD001.WAV  

      1HLN001.WAV  

      1JLQ001.WAV  

      1JQS001.FXR  

      1JRK001.WAV  

      1JSV001.WAV  

      1KLC001.FXR  

      1LGF001.FXR  

      1LGF002.FXR  

      1MBH001.FXR      

      1MNV001.WAV  

      1MSL001.FXR  

      1NRG001.WAV  

      1NTW001.WAV  

      1PPG001.WAV  

      1QDD001.WAV  

      1QHW001.WAV  

      1SNT001.WAV  

      1TQB001.WAV  

      1VQQ001.WAV  

      1VXP001.WAV  

      1WRY001.WAV  

      1XJJ001.WAV  

      1XLN001.WAV      

      1TQB001.WAV  

      1VQQ001.WAV  

      1VRS001.WAV  

      1VXP001.WAV  

      1WGH001.WAV  

      1WRY001.WAV  

      1XJJ001.WAV  

      1XLN001.WAV  

      1YBG001.WAV  

      1YGS001.WAV  

      1YTC001.WAV  

      1ZLZ001.WAV  

      2FXG001.WAV  

      2MCK001.WAV      

      5753001.WAV  

      5775001.WAV  

      6300001.WAV  

      6619001.WAV  

      7165000.CVR  

      7165001.FXD  

      7269001.WAV  

      7518001.WAV  

      7865000.IND  

      7958001.WAV  

      8368000.CVR  

      9597001.WAV  

      9655001.WAV  

      9831001.WAV      

      0GGV001.WAV  

      0GVG001.WAV  

      0GWH001.WAV  

      0HKD001.WAV  

      0HPH001.WAV  

      0HYN001.WAV  

      0JFP001.WAV  

      0JFZ001.WAV  

      0JPC001.WAV  

      0KRN001.WAV  

      0LCC001.WAV                                                                

   

      7799001.WAV  

      7865000.IND  

      7958001.WAV  

      8267001.WAV  

      8368000.CVR  

      8436000.FXD  

      8642001.WAV  

      9597001.WAV  

      9655001.WAV  

      9831001.WAV                                                                                       

using a hex editor, you could change the names of the files here. The .WAV files are used with TalkWorks PRO, so you won’t see .WAV files with WinFax PRO.

DO NOT edit this file with a text editor, or something else , you should use a HEX editor. Otherwise, it may cause the file to be saved in another format, and will corrupt your log structure. Make a back up if you plan on editing this file.

Edited By Moderator on 1169241132

[P.O. Box]

Tomorrow I will try to post a copy as you asked because now I do not have a hexeditor installed in the new disk yet. Will it be easy to find the right sequence of files to change then?

P.S.: I noticed one thing after what you told me… Muy Winfax is Italian. In the DATA folder I have Status.* and Stato.* files :O
I had installed once Winfax 10.02 in English and then when I installed 10.02 in Italian I kept the data files. So when I copied this folder into the new disk I also carried with me both versions. Is is correct to have a Status.* and a Stato.*? Or should I now have only the Italian version? I noticed that all are updated to a few days ago. I moved, just to try, all the status.* to a different folder keeping what I assume is Italian (stato.*) and I started winfax, but I haven’t noticed anything different. So for the moment, until further instruction I leave everything as it is.

[Anonymous]

I could not find any reference to stato*.* files in Italian version, and this is all I could find on Symantec Italian site

Nota: di norma, per gli archivi messaggi di WinFax PRO, il nome del file corrisponde al nome dell’archivio. Ad esempio: se l’Archivio messaggi, in WinFax PRO 7.x, 8.x o 9.x, si chiamava Vendite, il file da importare sarà Vendite.wfb. L’Archivio messaggi predefinito in WinFax PRO 7.x, 8.x, 9.x e 10.x si chiama Status.wfb.

if the Italian version uses stato*.* files, then those are the files you should have in your data directory (if you have Italian WinFax PRO 10.02 installed) because the English version 10.02 will look at STATUS*.* files

therefore, the file you need to check is not called STATUS3.WFX, but STATO3.WFX?

[P.O. Box]

@Moderator wrote:

I could not find any reference to stato*.* files in Italian version, and this is all I could find on Symantec Italian site

L’Archivio messaggi predefinito in WinFax PRO 7.x, 8.x, 9.x e 10.x si chiama Status.wfb.

which confirm that the file should be called status even in Italian. I looked in the old Data folder of the previous installation and I do not have any stato.* files but that old verion was 10.02 italian. So either they were created when I tried to rebuild them through the maintainance utility or they were created by the upgrade to 10.03? Mistery of symantec programs :angry: If I try to remove the Stato file, opening winfax will give me an error and recreate the db. So it is needed.
Anyway, I will post shortly both files for your reference..
Although I wonder how I can find out which lines to change after we see that a file name is repeated. Will it be a guessing thing or there will be a procedure?….

P.S. Moderator, you have a PM 🙁

[P.O. Box]

For your future reference, the moderator and I tried to solve this problem in private through email. Actually he was the one who did! Genius! :;):

By looking at both sets of files, it appeared that version 10.03 Italian used the stato*.* files, and the English version used status*.* files, which was the set of files were used prior my installing WinFax PRO 10.03 italian.
Since nothing was working, I rebuilt the logs through the winfax applet and I suppose that created the new stato.* set of files with a totally wrong log, I do not know why. Changing the files name to have them corresponding to the log did not work. The problem to edit the stato3.wfx was that many entries used the same fax file, like 6379001.fxr and 6379002.fxr so I didn’t know which ones to change.

I passed the sets of files, English and Italian to our moderator to see if he could edit the stato.*log

The status*.* files looked correct, and the log entries were all correct. So to fix the problem he just renamed the status*.* files that contained all the correct fax file names to stato*.* and sent me the newly renamed set (I had thought to do that but I was sure that some files would have pointed to something that was there and I would have have a chain of error messages. So I did not even try).

I replaced my stato*.* files with those files and finally the fax pages appear properly.

I suggest always not to delete original old data until you are 100% sure that everythting works properly 😎 and I suggest to keep always this forum in your bookmarks, if you plan to use winfax in the future! 😀

P.S.: Moderator….Thank you! 🙂

[Anonymous]

Glad to be of assistance!

always back up!!!
🙂

[Author]

Posts