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  • #2998

    Bumper
    Member

    I recently bought a WinFax Pro 10.03 CD, but cannot install the software. I insert the CD and the opening screen comes up. I then click on Install WinFax 10.03 and nothing happens. I tried the CD on two other computers and the installation began. I have tried running SymCln and Norton Remover but this has not helped. I did have version 10.00 instralled but it interfered with MS Outlook 2003 so I uninstalled it.

    Any suggestions?

    #5482

    admin
    Keymaster

    If you are installing from the CD, then what I suggest is copying the entire “WinFax” folder from the original CD ROM to a temporary folder on the hard drive.

    Then, perform a “Clean boot” in Windows XP.
    see: http://support.microsoft.com/kb/310353

    Then, run the WinFax install “setup.exe” from the temporary folder you copied to start the installation process.

    #5483

    Bumper
    Member

    Once again you have been a lifesaver. Your suggestion worked like a charm and now a working version of V10.03 is on my computwr and MS Outlook is functioning normally.

    Thank you!!!

    #5484

    admin
    Keymaster

    You’re welcome!

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