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  • #3419

    Don’t know if this forum is still active? And I couldn’t find a
    FAQ to search thru. My WFpro 10.03 is on a roll-over voice line-if the first line is in use and we get another voice call- WF answers and the customer gets a fax tone. Am I missing something in setup? Thanks Gene

    #6705

    Anonymous
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    @gene@mpls wrote:

    Don’t know if this forum is still active? And I couldn’t find a
    FAQ to search thru. My WFpro 10.03 is on a roll-over voice line-if the first line is in use and we get another voice call- WF answers and the customer gets a fax tone. Am I missing something in setup? Thanks Gene

    no, WinFax cannot detect between voice and fax calls. If WinFax is set to answer, it will answer as fax.

    There are hardware devices that you can add to your telephone line (call a voice / fax switch) that will support this feature.

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