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This topic contains 6 replies, has 0 voices, and was last updated by  Anonymous 12 years, 11 months ago.

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  • #3471

    allenle
    Member

    The network at my office is setup all on a domain and I use my login to set everything up. The winfax connects to the host fine, but when the user logs in it connects, but says the database is corrupt and it is connected. I used the rebuild, but it says unable to rebuild. When we open the message manager it says access denied, but we are connected. When I login it works just fine.

    I followed the instructions on the support for administrative rights by accessing the regaccess and adding the user, but it keeps popping up sayin that the registry has changed and needs to be restarted. I tried adding the user with the domain and without the domain and no luck? ANy suggestions?

    #6870

    Anonymous
    Member

    @allenle wrote:

    The network at my office is setup all on a domain and I use my login to set everything up. The winfax connects to the host fine, but when the user logs in it connects, but says the database is corrupt and it is connected. I used the rebuild, but it says unable to rebuild. When we open the message manager it says access denied, but we are connected. When I login it works just fine.

    I followed the instructions on the support for administrative rights by accessing the regaccess and adding the user, but it keeps popping up sayin that the registry has changed and needs to be restarted. I tried adding the user with the domain and without the domain and no luck? ANy suggestions?

    did you install WinFax while logged on as that user?

    #6871

    allenle
    Member

    I logged on using my user name with admin rightsto install it. It would not let me install it using the client’s login so I had to use mine.

    #6872

    Anonymous
    Member

    Try this on the Host and Client(s)

    To modify the registry

    CAUTION: We strongly recommend that you back up the system registry before making any changes. Incorrect changes to the registry could result in permanent data loss or corrupted files. Please ensure that you modify only the keys specified. Please read the document How to back up the Windows registry before proceeding.

    1. Click Start.
    2. Click Run.
    3. In the Open box, type regedt32 and then click OK. The Registry Editor opens.
    4. In the Registry Editor, navigate to the following key:

    HKEY_LOCAL_MACHINESoftwareDelrina

    If you are using Windows NT/2000, click Security and then click Permissions.

    If using Windows XP, right-click the Delrina folder and then click Permissions.

    The Permissions dialog box appears.

    5. Select Administrators and users as needed, and then select the “Allow” box next to Read and Full Control.

    6. Navigate to the following key:

    HKEY_CURRENT_USERSoftwareDelrina

    Repeat steps 4 and 5 while selecting the above key.

    Exit the Registry Editor, and restart Windows.

    #6873

    allenle
    Member

    let me try that tomorrow morning and I will get back with you tomorrow. Thanks.

    #6874

    allenle
    Member

    Gives me 2 errors when I reboot:

    1)Controller is unable to display the animated fax machine in the status dialong. This may be due to insufficient memory. close all programs and restart controller
    –Tried closing all programs and restarting controller and same error messages.

    2)winfax pro has performed some changes on your system. you will need to restart windows for changes to take effect. After reboot please resume the fax sharing client setup process.
    –changed the regaccess users, but still no luck. Am i suppose to be using the users on my domain or on the user groups on the pc?

    #6875

    Anonymous
    Member

    run wtnsetup in the WinFax directory and go through the setup screen again to configure WinFax PRO

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