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This topic contains 2 replies, has 0 voices, and was last updated by  baayouna 13 years, 11 months ago.

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  • #3310

    baayouna
    Member

    I have the Winfax 10.03, it was working fine. Until one day if I want to open a message appear ” A General Protection Fault has occured. This program will shut down. Please restart”

    Plz help, I don’t know what to do

    #6366

    Anonymous
    Member

    Close all background tasks and delete temporary files

    To close programs (Windows 95, 98, Me):

    1 Press Ctrl+Alt+Del.
    3 Select an application and click End Task.
    4 Repeat steps 1 and 2 until you have eliminated all applications except Explorer and Systray.

    To close programs (Windows NT, 2000, XP):

    1 Press Ctrl+Alt+Del.
    2 Click the Task Manager tab.
    3 Click the Applications tab.
    4 Select an application and click End Task.
    5 Repeat step 4 until you have eliminated all applications except Explorer and Systray.

    NOTE: Some applications may generate a dialog window indicating that the program is busy or waiting for input. Click End Task on that dialog.

    To delete temporary files:

    1 Close open applications.
    2 Start Windows Explorer.
    3 In the Address box, type %temp% and then press Enter.
    4 Click Edit.
    5 Click Select All.
    6 Click Delete.
    7 If prompted to confirm deletions, click OK.

    then rebuild phonebooks/logs as outlined in these steps
    http://www.getfaxing.com/cgi-bin/ib312/ikonboard.cgi?;act=ST;f=1;t=32

    #6367

    baayouna
    Member

    Thank you for your quick reply & concern

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