[emilweick]

After I opened the WinFax Manager, it goes automaticly in the View WinFax Attachment and hangs, there is no Way to work with it. I have to use the task mananager to terminate the application. I had been using the program for six years by now, with no problem so far. Lately, I used WinFax by using the Group Function to reach to hundreds of addresses, my guess is there are a lot of logs in the sending list.
Does someone have an idea how to solve the probem

[Administrator]

First back up your entire winfax folder (usually c:program fileswinfax ) then try the 1st 2 steps outlined in the troubleshooting steps here
http://service1.symantec.com/SUPPORT….9291704

[Cplrecon]

I’m having a similar problem. I’ve been using the program for over 5 years. It was working fine Thursday and Friday it would open and just hang…it won’t let me access it.

[Administrator]

@Cplrecon wrote:

I’m having a similar problem. I’ve been using the program for over 5 years. It was working fine Thursday and Friday it would open and just hang…it won’t let me access it.

Thanks for using our support service-Hope the technician resolved the problem to your satisfaction. If you have any additional questions please feel free to post a message.

[emilweick]

@Moderator wrote:

First back up your entire winfax folder (usually c:program fileswinfax ) then try the 1st 2 steps outlined in the troubleshooting steps here
http://service1.symantec.com/SUPPORT….9291704

Problem Fixed thanks for your Help

[Author]

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