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  • February 10, 2009 at 3:09 pm #3542
    andy keen
    Member

    Hi All.

    I am hoping this is an easy one to solve.

    I have installed a windows server machine (Server 2003) as a terminal server on our network.

    Winfax installs fine (Except the printer, which I can live with).

    I have setup the server as the host and when I try to connect the XP machine (as the client) – the client machine winfax finds the host however I get the following error message:

    Setup cannot connect to winfax pro on 192.168.16.5 (Reason: The server process could not be started because the configured identity is incorrect. check username and password). Check that this is the correct host name

    The server has a fixed IP address and I have tried browsed for the server as well as entering the IP address.

    Can anyone please help.

    Thank you.
    Regards
    Andy.

    February 10, 2009 at 6:52 pm #7193
    Administrator
    Keymaster

    Andy, we received your service request. Please contact us at http://www.getfaxing.com/services.htm via the chat link to schedule an appointment with a technician.

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