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This topic contains 2 replies, has 0 voices, and was last updated by  kaboondy 6 years, 3 months ago.

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  • #4164

    kaboondy
    Member

    When receiving a fax that has been sent with Subject information in the header, the Receive Log does not show this information. I have tested this issue by sending a fax known to have subject information in the header (@U) in the Send Header settings dialogue. Yes, the option to show the Subject is active in the Receive Log Column headers.

    When receiving multiple faxes from the same sender, it makes searching much easier for a specific fax as well as organizing faxes in several different received sub-folder(s) without having to open/read and review each fax.

    Also, is it possible to add a notation (if there is no subject information in the header) to a received fax in order mark it for later organization (as noted above) into sub-folders.

    Thank you.

    #9489

    admin
    Keymaster

    The subject of a fax (if entered by the person sending it) does not get transmitted as “clear readable” text. This information is stored on the fax as a graphical image before it is transmitted, as is all the other text that appears on the fax pages. The header that could include a date/time/pages/subject/tel no etc. is part of the fax image that just appears at the top of the page. The CSID and Caller ID/Name are the only items that are transmitted in clear text that are stored in the Receive Log.

    You can add your own “subject” to the fax by selecting the fax in the receive log and clicking Properties. You can modify any of the properties here (with the exception of the CSID)

    #9490

    kaboondy
    Member

    This is absolutely wonderful information and will help oprganize our office in a much more productive way. I can’t tell you how many times we open/read/review a series of faxes in the Received Log etc. when looking for a specific fax. Thank you!!

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