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  • #3588

    muchlove
    Member

    Someone please help!

    I backed up my faxes (logs, stores, folders, files, etc) to my PC.

    I imported a previous back up to check for a file.

    I tried to restore the backup I created today, and it would not restore my faxes ad their attachments!

    I see the coverpages in the backup file created sitting on my PC. But when I use the restore function under Program Setup, it does not restore these files.

    Please help!

    #7338

    admin
    Keymaster

    are there any messages after you attempted the restore of the WFA file?

    #7339

    muchlove
    Member

    Only messages from previous version, I believe as the most recent fax on there was dated Aug 2006.

    #7340

    admin
    Keymaster

    I was referring to any error messages or any other warnings during the backup you performed, before you restored the older data.

    Are you also sure you restored the WFA file you backed up and not have accidently restored an older file?

    #7341

    muchlove
    Member

    Yes, see below:
    <> C:Program FilesSymantecWinFaxData3620000.FXD
    <> C:Program FilesSymantecWinFaxData5042000.CVR

    <> ** Did not commit changes to the above store **

    Yes, I did try to restore the msot recent WFA file but it did not restore.

    #7342

    admin
    Keymaster

    if the back up failed, then winfax will have a problem trying to restore a failed backup

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