This topic is empty. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts November 30, 2009 at 10:39 pm #3990 AngelaFMember I uninstalled a trial version of Pro because it didn’t work. I tried to install Basic and I get a message that Basic cannot be installed over Pro. I have restarted and still get the message. How do I remove all traces/files from Pro? December 1, 2009 at 5:25 am #8775 AdministratorKeymaster You may need to check the Windows registry for any remaining WinFax specific entries. You can delete them. here are the manual instructions for this : http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/1998102114161204 WinFax Clean from our Premiums download area will also remove all traces of WinFax automatically. http://www.getfaxing.com/downloads/ Author Posts Viewing 2 posts - 1 through 2 (of 2 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In