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This topic contains 7 replies, has 0 voices, and was last updated by  Anonymous 14 years, 8 months ago.

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  • #3341

    When I set the receive option in the program setup to automatic receive the program loads the Winfax driver and all is well until I shut down and restart the next day. Although it in my startup lineup the module does not seem to load and I have to reset the receive option to auto answer again.

    Am running version 10.0 on Win XP home. Never had this problem before.

    Any ideas on how to cure it?

    #6427

    Anonymous
    Member

    Its likely a registry problem, since the settings for autoreceive are stored in the registry. I would assume that the problem is due to 10.0 and Windows XP. You may require 10.02.

    Here is where the autoreceive data is stored

    HKEY_LOCAL_MACHINESOFTWAREDelrinaWinFax7.0General

    #6428

    Don you have the correct setting which must be in the registry so I can hack it if it is not correct.

    Many thanks

    #6429

    Anonymous
    Member

    check this key, value should be set to “1” for Autoreceive to be on. You might want to run WinFax, and see if autorx is turned on. If it isn’t, then go to this registry key and check the value.

    HKEY_LOCAL_MACHINESOFTWAREDelrinaWinFax7.0GeneralAutoRxMode

    Values : 0 (off) or 1 (on)

    hope that helps you out.

    #6430

    Here are several links to a doc on Symantec support site you may find helpful.

    Title: ‘Automatic Receive appears dimmed or does not remain enabled’
    Document ID: 1998092314092604
    > Web URL: [url=http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/1998092314092604?Open&src=w

    ]http://service1.symantec.com/SUPPORT….rc=w

    [/url]
    Title: ‘Automatic receive option is not working’
    Document ID: 2000022415382404
    > Web URL: http://service1.symantec.com/SUPPORT….n&src=w

    #6431

    Anonymous
    Member

    Is your back better Steve?

    #6432

    cgt2k1
    Member

    Hi all

    We have a networked Canon fax machine on a windows 2000 environment.I have winfax pro v10.0 .Does anyone know the exact procedure to setup winfax pro with this.Also I need to use the SDK for winfax pro 10.0 .Any special settings to be done with the software ?

    Chirag.

    #6433

    Anonymous
    Member

    If the canon is a class 1 or class 2, 2.0 type fax device it should work with WinFax. You need to go to the WinFax Setup and add the fax device.

    As for the SDK, it is already installed when you install WinFax. For details , see the Downloads section
    http://www.symantec.com/winfax/sdk.html
    or
    http://www.getfaxing.com/download.htm

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