Fax Software
Community Forums
Home » Topics » WinFax Support Forums » WinFax Installation and setup » WinFax Installation Problems – Unable to complete installation process
-
I am running Windows XP on a Pentium 4 with 1 Gig of Ram. Each time I have tried to install WinFax 10.03 I get a prompt that I have not rebooted my computer since uninstalling WinFax? I have not uninstalled WinFax, but I do the reboot anyway…and then get the same message again after the reboot. I have tried several times and can’t seem to get beyond this point. My HP Multi-purpose printer/fax went south, so I decided to give WinFax a try for the few fax’s that I still send and receive. Any help would be appreciated.
Best,
Ronbo
Search for file(s) WFXUNIST.ISU, WFXBOOT.INI and WFXINST.LOG. If any of these are found, delete them.
Now, reboot the PC and reinstall WinFax PRO. The “previous install” message should no longer appear.
Thanks for your very much appreciated help. I did as you advised, and all is up and running AOK!
Best,
Ronbo
glad that helped
🙂
if you’re using IE 7, please make sure you read this too
http://www.getfaxing.com/cgi-bin….7&t=177
- You must be logged in to reply to this topic.