[mbpros]

I am using WinFax Pro V10.03. All of a sudden today the program became non-responsibe. If I try to print to WinFax, nothing happens. I’ve tried rebooting and tried System Restore, but nothing. Any ideas?

If I have to reinstall WinFax, how do I save my logs of what has been sent so I can add the logs back in after install?

Thanks,
Steve

[Anonymous]

You can reinstall overtop your existing installation without losing any logs or phonebooks. However, I always recommend you backup your system (specifically your WinFax directories ) before you reinstall just incase !

[mbpros]

I can reinstall over my existing application? When I tried that, I always get prompted saying it found a previous version of the program.

[Anonymous]

try this to remove the “previous installation…” message

Search for file(s) WFXUNIST.ISU, WFXBOOT.INI and WFXINST.LOG. If any of these are found, delete them.

Now, reboot the PC and reinstall WinFax PRO. The “previous install” message should no longer appear.

[Author]

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