Fax Software

Community Forums

This topic contains 8 replies, has 0 voices, and was last updated by  kevin1958 13 years, 8 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #3453

    kevin1958
    Member

    No so sure if this is new or not.

    I have always got along with Winfax Software even with XP SP2 issues.

    A few days ago one of our client based systems started with the following error message

    Winfax Pro is unable to connect to Winfax Pro Host station called xxx.xxx.x.xxx. Cannot check for received events.

    All other client based systems are functioning properly.

    The only change to the system that has been made in the last few days is installation of Nero 7 Ultra and the disabling of NAV Internet Worm Protection Firewall.

    This one has me stumped.

    Any ideas??

    #6814

    Anonymous
    Member

    By disabling the NAV Worm Protection Firewall, did you enable the Windows XP firewall? If so, make sure you have “wfxctl32.exe” in the exceptions list.

    #6815

    kevin1958
    Member

    The XP firewall is allways disabled since we use a NAT router. We always cover our bases though and have the controller in the exception list.

    NAV Internet Worm Protection is disabled on all computers and the host machine and the 2 other clients function ok

    #6816

    Anonymous
    Member

    reboot, turn off “fast user switching” if it is enabled in Windows XP.
    Check if you can ping the Host machine with command line “ping xxx.xxx.xxx.xxx” and using wfxping.exe in WinFax directory.
    Perform “WinFax PRO 10.0 troubleshooting” suggestions from the link at the top of this forum page.

    #6817

    kevin1958
    Member

    No. that’s not it either

    #6818

    Anonymous
    Member

    @kevin1958 wrote:

    No. that’s not it either

    Did you try rebuilding logs on the Host machine?

    is host and client(s) on same network segment?

    try running HostUtil.exe from the WinFax directory (on the Host machine) to determine what connections (if any) are being made?

    #6819

    kevin1958
    Member

    Alas, none of these suggestions work.

    Pings are good, the 2 other systems on the network are running fine. The only change to the affected machine was the installation of Nero Ultra 7.0.

    Oh well, time for an enima on this unit anyways.

    #6820

    Anonymous
    Member

    @kevin1958 wrote:

    Alas, none of these suggestions work.

    Pings are good, the 2 other systems on the network are running fine. The only change to the affected machine was the installation of Nero Ultra 7.0.

    Oh well, time for an enima on this unit anyways.

    I don’t see how Nero could effect the operation of WinFax PRO. Its likely something else unrelated…

    #6821

    kevin1958
    Member

    The problem has been solved, I hope.

    It perhaps was the “Interface not registered” problem related to outlook 2002 that recently cropped up.

    I registered the Ole32.dll file and “poof” the client connects.

    Thanks for all your input. It’s appreciated.

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.