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  • #3873
    taric
    Member

    My Winfax Pro 10.03 worked fine until today. I wrote a message, hit send, and the message disappeared. I looked in the outbox and there was nothing. I tried clicking “hold in the outbox” but the messages do not appear anywhere. I reinstalled Winfax, and the drivers for the modem and the situation remains the same. I am using Windows 2000 pro. Any help would be appreciated.
    Taric

    #8304
    taric
    Member

    🙁 How does one get the attention of the moderator?
    Taric

    #8305
    admin
    Keymaster

    what application are you sending from? cover sheets only, or from some application that you are printing to the WinFax PRO printer driver?

    sometimes a corrupt log can cause this problem with faxes not appearing in the outbox. Have you tried rebuilding your send/receive logs?

    #8306
    taric
    Member

    Thanks for the response. I am sending from Winfax. I have tried sending just the cover page and also with an attachment. In both cases nothing goes. Now :O , I hit the send button, select the recipient from my address list, compose the letter, click send and the message disappears. Until a few days ago the title line will show up in the outbox, then winfax will dial the recipient then forward the message. Now the message just evaporates when I hit send.
    How do I rebuild the receive send log?
    Taric :O

    #8307
    taric
    Member

    :laugh: I erased the entire file, reinstalled Winfax and it works fine.

    #8308
    admin
    Keymaster

    @taric wrote:

    :laugh: I erased the entire file, reinstalled Winfax and it works fine.

    not always the ideal solution, but it works.

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