Fax Software

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    We developed an application for fax management using access2000 under win2k.
    The everything was fine untill customer has move to XP.
    When we attempt to send a fax from access2000(VBA) code under XP using winfax
    SDK we get a “Create Attachment Image” window with the following message –
    “the selected attachment is being converted into a fax image”.
    At the same time we see window with the message “now printing page 1…”
    Next, Winfax printer driver window shows shortly that document is in the queue.
    After that document is deleted from the queue. That’s all.
    But “Create Attachment Image” window is still opened until you push “cancel” button.
    In the “Message manager” we see 2(sometimes 1) copies of this fax in “Send Log” folder
    without any attachments. Besides we find a copy of current attachment in
    “Attachments(Temporary attachments)”. This copy appears there after we cancel
    endless “Create Attachment Image” process.
    folder. I red all messages on the Forum, but
    did not find any solution for our problem. as well we tried
    last WFWORD2K.dot macros. The problem stays.
    Please help us.


    Hi Vlad, not sure why WFWORD2K.DOT would be a factor here, since it is specific for Word (not Access)

    There is an SDK problem with WinFax 10.02 and Windows XP. You may be running into an incompatiblity..you probably will require release 10.0 of WinFax instead of 10.02 to solve the problem.


    ok, thanks for reply, but when we can have correct release of SDK?



    only Symantec can answer that question. We cannot fix WinFax SDK specific issues.


    if we cannot have correct SDK now, I think we could use OLE interface of WORd to send faxes from word. But the problem is I don’t know which WFWORD2K.DOT variables we have to use to assign correct fax details? Can you give any idea regarding to it?
    Thanks and best regards,


    You can do this by use of styles in Word.

    The wfxStyles are available with the GetFaxing.com macro, they are not automatically installed. You will need to add the styles as required.

    Using the WinFax (Wfx) styles

    A style is a named collection of attributes that can be applied to the text in a Word document. The
    GetFaxing.com WinFax macro will use the styles to search the document for data to be sent to WinFax, such as the recipient’s name and fax number. Use the Styles and Formatting command on the Format
    menu to apply a WinFax style to the appropriate text in your document. The WfxFaxNum style is a
    required style as it should contain the fax number.

    Here is a list of the styles that can be used within a Word document.

    · WfxFaxNum – The recipient’s fax number.
    · WfxRecipient – The name of the recipient. (Optional)
    · WfxTime – The time that the fax will be sent. (HH:MM:SS) (Optional)
    · WfxDate -The date that the fax will be sent. (MM/DD/YYYY or MM/DD/YY) (Optional)
    · WfxCompany – The recipient’s company name. (Optional)
    · WfxSubject – User-definable information. (Optional)
    · WfxKeyword – User-definable information. (Optional)
    · WfxBillCode – User-definable information. (Optional)

    NOTE: Since Word styles apply to an entire line or cell, ensure that each piece of information is on
    a separate line. If desired, the text may be hidden. Use the Font menu option on the Format
    menu to make the text hidden.

    Creating the Wfx Styles

    If you use a template that is faxed regularly, you might want to add the styles to the template so
    they are always available.

    For Word XP/2002:

    1. Click Styles and Formatting on the Formatting toolbar, or click the Format menu, and
    then click Styles and Formatting.
    2. In the Styles and Formatting task pane, click New Style.
    3. In the Name box, type a name for the style. For example, WfxFaxNum.
    4. In the Style type box, click Character.
    5. Click OK and repeat for each of the wfx styles you wish to use.

    For Word 2000:

    1. Click the Format menu, and then click Styles.
    2. In the Styles dialog box, click New.
    3. In the Name box, type a name for the style. For example, WfxFaxNum.
    4. In the Style type box, click Character.
    5. Click OK and repeat for each of the wfx styles you wish to use.

    The following is a list, with descriptions, of the available WinFax Wfx styles:

    Wfx Style Description
    WfxFaxNum Fax number (47 characters maximum)
    WfxRecipient Recipient’s name (31 character maximum)
    WfxTime Transmit time (HH:MM:SS time format required)
    WfxDate Transmit date (MM/DD/YY date format required)
    WfxCompany Company (42 characters maximum)
    WfxSubject Subject (79 characters maximum)
    WfxKeyword Keywords (33 characters maximum)
    WfxBillCode Billing code (26 characters maximum)

    For more information on applying a style to a document please see the Microsoft Word documentation.

    NOTE: This applies to the GetFaxing.com macro only, styles are not supported with the existing Word 2000/XP macro provided by Symantec.

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